Conflict Resolution in Local Government: Turning Challenges into Opportunities

NCDD Friends, ​The Davenport Institute for Public Engagement and Civic Leadership at Pepperdine University is offering a virtual training on conflict resolution for local government professionals on March 25 & April 1, 2025. This two-session course (90 minutes each) provides practical tools to transform workplace and community conflicts into opportunities for collaboration and innovation. Participants will explore the root causes of conflict, assess their personal conflict styles, and learn the Path to Peace Framework for effective resolution. Registration is required, with a general admission fee of $275. Read more in the blog post below.

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Training Overview

The Davenport Institute for Public Engagement and Civic Leadership at Pepperdine University's School of Public Policy will be hosting a virtual training on conflict resolution specifically designed for local government professionals on March 25 & April 1, 2025, from 11:30 AM to 1:00 PM PT.
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Conflict is a natural part of local government work—whether within teams, across departments, or with the public. Instead of avoiding these tensions, this course teaches participants how to transform conflict into a catalyst for collaboration, innovation, and stronger relationships.

About the Davenport Institute

The Davenport Institute for Public Engagement and Civic Leadership is one of four centers operated by Pepperdine University's School of Public Policy. Recognized as one of America's leading academic institutes focusing on training local government leaders in public engagement and the use of technology to improve government transparency, the Davenport Institute brings substantial expertise to this training opportunity.
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The School of Public Policy at Pepperdine University opened its doors in 1997 with a unique curriculum designed by the famed social scientist, James Q. Wilson. The school's mission is to prepare public leaders across the government, nonprofit, and policy-related business sectors through its highly-ranked 20-month master of public policy (MPP) degree program.

Course Structure and Content

Over the course of two 90-minute sessions (totaling three hours), participants will gain practical tools to manage disagreements constructively, foster trust, and create more productive workplace and community environments.
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The interactive curriculum covers three key areas that build upon each other:

• The Root of Conflict: Participants will develop a deeper understanding of why conflicts arise and how to address them productively.
• Your Conflict Style: Attendees will identify their personal conflict approach and learn when and how to adapt their style for better outcomes.
• The Path to Peace Framework​: The course introduces proven techniques that participants can apply to resolve conflicts with confidence.

Registration Information

Attendance at both sessions is required, as the content builds progressively across the two days. Registration covers both sessions at a general admission price of $275.00.

This investment offers local government professionals valuable skills that can help prevent conflict from holding their organizations back and instead leverage it to drive positive change.
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For more information or to register for this valuable professional development opportunity, please visit the registration link below.

Register Now!