Six Tips for Dialogue & Understanding This Holiday Season

This guide, originally shared by NCDD a few years ago, offers helpful strategies for navigating challenging conversations during the holidays. Political discussions or other hot topics can often become contentious, but these six tips promote meaningful dialogue and understanding. Suggestions include practicing active listening, staying open-minded, and focusing on shared values or personal stories rather than debating facts. By fostering curiosity, seeking common ground, and ending discussions on a positive note, these tips aim to keep holiday gatherings constructive and harmonious despite differing perspectives. Read the blog post below for more.

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The holiday season often means more gatherings, which sometimes puts us in the middle of difficult conversations. Talk of politics and other hot topics can be tricky to navigate with family and friends – especially when we don’t see eye to eye. How can we engage in important conversations, without things getting out of hand?
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We at NCDD want to share some tips and resources that you can use to help keep the party and dinner conversations more about genuine dialogue and understanding despite differences than heated rhetoric and emotional outbursts.

​Six Tips for Thoughtful Holiday Conversations:

1. Be an active listener: Listening is key to respectful conversations. Be sure that you are really seeking to hear and understand what’s being said, not just looking the next moment to interject or thinking about what you’ll say to argue their last point. Be sure to give the person your talking with your full attention – look at them, show you are listening with verbal or non-verbal affirmations (like saying “I see” or nodding),  and ask clarifying questions about what they’ve said. Modeling active listening invites the other person to reciprocate when it’s your turn to talk.
2. Keep an open mind: Dialogue is most successful when we are open enough to learn something new and even admit that we might be wrong. Be open to others’ ideas and perspectives, to learning something new, to questioning your assumptions, and suspend your judgments for as long as you can. If you hear something that makes you angry or offended, take a moment to think whether your own biases are at play, and take the chance to ask for clarification or for them to say it in a different way. Misunderstandings frequently come from our own assumptions about what someone means, so asking about it can help prevent hurt feelings and breakdowns in communication.
3. Be curious: The opinions that we hold are usually grounded in a deeper set of values or broader outlook that we hold as important. So ask questions that seek to understand the values, interests, fears, or hopes that underlie a position or opinion you disagree with rather than just reacting against it. Being genuinely curious about what’s important to the other person can open up space for more meaningful dialogue. Focusing conversation on our deeper beliefs, values, and hopes gets at the core of what’s important to us and is a place where we can find more understanding.
4. Discuss stories rather than debating facts: Stories from your life or that both of you can relate to can help make space for personal connection and perspective taking that can shift an argument to a discussion. Especially in political conversations, telling stories can help you illustrate your points while circumventing disagreement over specific facts or statistics. Sharing a story during an argument can also help slow things down and build empathy, which can often help shift the tone back towards a more positive exchange.
5. Look for common ground: If you find yourself in an acrimonious debate, try shifting the conversation toward what you can agree on. If it’s a friend or family member, think about what interests, experiences, or beliefs you know you share in common and invite reflection on them. Even if you hold different opinions, is there a shared value that you both bring to the specific issue? Do you both have similar hopes for the future? Bringing discussion back to important things we share in common can help us realize that we’re not so far apart in many cases.
6. Try to end on a positive note: Even if you don’t agree in the end, that’s OK. Thank them for their willingness to talk with you before you’re done, or acknowledge that you understand more of their perspective now and maybe even learned something.  Disagreements are often healthy and don’t mean people can’t get along just fine. Ending the conversation by reaffirming your appreciation and respect for one another promotes better conversations in the future, and it’s much better than someone getting up from the table and storming out.​

Even if there are fights and arguments, we hope some of these tips and resources will help you navigate your holiday gatherings better than the past. Whatever happens during your Thanksgiving dinner with friends or family, we are wishing you all a safe and positive week.